Privacy Policy
Last Updated: July 1, 2024.
Errandsdash is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, and share personal information about our users and the measures we take to protect that information.
Information We Collect
We collect the following types of information from our users:
1. Registration Information: When you create an account on Errandsdash, you provide us with your name, email address, and password.
2. Profile Information: You may choose to add additional information to your profile, such as your address, birth date, phone number, or profile picture.
3. Package Information: When you create a shipment listing, you provide us with information about the package, including its contents, dimensions, and destination.
4. Delivery Information: When you arrange for a package to be delivered, we collect information about the pickup and delivery locations and the carrier's identity.
5. Payment Information: When you pay for a delivery, we collect information about your payment method, such as your credit card number.
6. Location Information: We collect location information from your device when you use the Errandsdash app to arrange for a pickup or delivery.
7. Communication Information: We collect information about your communications with other users on the Errandsdash platform, including messages and ratings.
8. Analytics Information: We collect anonymous analytics information about your use of the Errandsdash app, including your interactions with the app and any errors you encounter.
How We Use Information
We use the information we collect to:
1. Facilitate Deliveries: We use package information to facilitate pickups and deliveries between senders and carriers.
2. Communicate with You: We use your contact information to communicate with you about your account, package deliveries, and other Errandsdash services.
3. Improve the App: We use analytics information to improve the Errandsdash app and provide a better user experience.
4. Enforce Our Terms: We use information about your activities on the Errandsdash platform to enforce our terms of service and prevent fraud.
5. Provide Customer Support: We use information about your interactions with the app to provide customer support and resolve any issues you may encounter.
How We Share Information
We share information with the following parties:
1. Carriers: We share package information with carriers who are assigned to deliver your packages.
2. Senders: We share delivery information with senders who are waiting for their packages to be delivered.
3. Payment Processors: We share payment information with payment processors to facilitate transactions.
4. Third-Party Service Providers: We share information with third-party service providers, such as analytics providers and customer support platforms, who help us operate and improve the Errandsdash app.
5. Law Enforcement: We may share information with law enforcement agencies if we receive a valid legal request or subpoena.
Security Measures
We take the following security measures to protect your information:
1. Encryption: We encrypt all data transmitted between your device and our servers using SSL/TLS encryption.
2. Access Controls: We restrict access to personal information to authorized employees and contractors who need it to perform their jobs.
3. Data Storage: We store personal information on servers in secure data centers with robust security measures in place.
4. Patch Management: We regularly update our systems and apply security patches to prevent vulnerabilities.
Your Rights
You have the following rights:
1. Access: You have the right to access your personal information and correct any errors or inaccuracies.
2. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
3. Portability: You have the right to request that we provide you with a copy of your personal information in a machine-readable format.
4. Objection: You have the right to object to our processing of your personal information, subject to certain exceptions.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or applicable laws. We will notify you of any material changes to this policy and obtain your consent if applicable law requires.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at support@errandsdash.com.
Using the Errandsdash app, you consent to collecting, using, and sharing your personal information as described in this privacy policy.
